F & Q

If your question is not answered here text it to (972) 379-7005

How can I get my website designed for free?

We no longer offer free website design but we do offer deeply discounted designs.

Do I own my Domain & Website Design?

Yes. You own any paid custom website we develop or design for you as well as your domain name.

What all do I pay?

You pay one time for your domain & SSL, and monthly hosting and/or maintenance cost. Its either $8.49 or $25.49 a month. No taxes & some fees may apply.

What’s your turn-around time?

This varies depending on how busy we are and what you are asking for. We try not to take on more than we can handle.

PARTNER AFFILIATE PROGRAM

Want some extra cash in your pockets? Partner with us and earn up to 15% reoccurring commissions.

Partner up

What platform do you use to develop/design my website?

Although we can a host a variety of platforms we design & develop our websites in WordPress.

Other platforms we host include Joomla, Magneto, Concrete 5, & Drupal.

I can’t afford my hosting this month. Can you help?

There is a 2 day grace period and another 3 days before your account is suspended. It will be automatically terminated after 60 days. There is a $35 restoration fee.

How to Avoid the Restoration Fee?

What are all the services that IDm Hosting provide?

See our services

What Payment Methods do your accept?

We accept all major credit cards. We ended our Paypal relationship.

Do you accept Cash app?

No. You cannot pay by cash app. We do not send or request anything by cash app.

What do I need to get started?

How much does it cost?

I don’t know, which flat rate item did you choose? Even thou every project is different, there are no hidden cost. Our flat rates makes it easier for everyone.

What about email accounts?

You can have as many as you need. We will even show you how to set it up.

How will I know I got an order?

You will get an email to the account you setup in your dashboard.

Can my website connect to my social media page?

Yes. You will be able to make those connections with a free or premium plugin from the repository. Plugin configuration is a add on service.

I need a website, can you help me?

Yes. We design using WordPress which is SEO friendly, easy to manage, and highly scalable for any business model. It’s also budget friendly. 😉

Do I Own my Files?

Yes. We are a development and digital marketing agency and you own everything you pay for including the files it comes with.

Simply download your files using a popular FTP service such as filezilla.

When can you get started?

Right now we are on a 3 week turn around time for e-commerce websites. This time may differ by the time we have this conversation with you. This means we will be done within the amount of time specified right after you pay your first invoice.

PRICE MATCH

We price match at request of client or brought up in a conversation with someone representing Salon Identity Mobile. Price match must state the following:

You MUST Show ANY competitor’s lower price and we WILL give you the exact same deal.
If We offer MORE services than the competitor, we will offer you the same as the competitor.

Can I Upload & Manage my Products?

Yes. You will get a full informal or e-commerce store ready to sell and mange your products.

What about security?

Your website is fully secure on our servers. We also offer free SSL to all accounts.